Hospitality communications, reimagined.
InnAware UCP by TechFinity is a hospitality-first unified communications platform designed to bring PBX, PMS integration, room-state automation, call accounting, endpoint management, diagnostics and property operations together in one modern system.
Built for hotels. Designed for the people who run them.
InnAware UCP is being built around the workflows hospitality properties actually need—from guest-room calling and front-desk operations to PMS events, reporting, troubleshooting and centralized management.
Hospitality PMS Integration
Designed around hotel PMS workflows including check-in, checkout, guest information and room-state events.
Modern PBX & Telephony
Flexible SIP, IP and analog connectivity with the reliability expected from property communications.
Resilient by Design
Built to keep critical on-property communications functional even when outside connectivity is disrupted.
Call Accounting
SMDR/CDR reporting and operational visibility designed for hospitality environments and multi-property use.
Endpoint Management
Provisioning, lifecycle management and visibility for hotel phones and communications endpoints.
Diagnostics & Operations
Health, logging and diagnostics intended to make field support and troubleshooting faster and more consistent.
Try the InnAware PMS Emulator
Our open-source PMS Emulator gives integrators, developers and technicians a practical way to test hospitality PMS and call-accounting integrations without needing access to a live hotel PMS.
Want to know when InnAware UCP is ready?
Tell us a little about your property, company or integration needs. We’ll follow up with more information about InnAware UCP, availability and deployment options.
InnAware UCP is being developed by TechFinity with a focus on hospitality telecommunications, PMS interoperability, resilient on-property communications and simpler multi-property operations.